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👤 Profile

The **Profile ** in OpenSign allows users to manage their personal and account-related details. You can update your information, verify your email, and set up a public profile.

Profile Menu

📌 Profile Information​

Profile Information

🔐 Roles​

  • Admin

    • Role is displayed under your avatar.
    • Has access to all features, including User Management and Billing.

  • OrgAdmin

    • Has the same access as Admin.
    • Does not have access to the Console Application or Billing details.

  • Editor/User: Cannot access Console Application, Billing, and are restricted from creating Teams, sharing templates.

👤 User Details​

  • Name – Displays the full name of the user.
  • Phone – Shows the registered phone number.
  • Email – Displays the user’s registered email address. This cannot be changed or updated. It is used for login and notifications.
  • Company – Shows the company name associated with the account.
  • Job Title – Displays the job title of the user.

✅ Email Verification​

  • Is Email Verified: Indicates whether your email is verified.
  • If Not Verified, click Verify to begin the verification process.
    • An OTP will be sent to your registered email address.
    • Enter the OTP to complete verification. This is a one-time process, and once verified, the status will update to Verified.

🌍 Public Profile​

  • Public Profile Username
    Set a unique username to create your public profile.

  • Share Templates Publicly
    Your public profile allows you to share templates openly, enabling signers to sign documents easily.

  • Tagline
    Add a short tagline to your profile by entering text in the Tagline field.
    This tagline will be displayed publicly as part of your profile information.

🔖 Disable DocumentId​

Whenever a document is signed by all parties, OpenSign™ automatically adds a unique DocumentId at the top-left corner of the signed document.

This ID can be used later to verify the authenticity of the document, so we strongly recommend keeping it enabled.

If you prefer not to include the DocumentId in your signed documents, simply toggle the Disable DocumentId switch ON.

Note: This feature is available only for paid users.

Language​

Users can set their preferred language for this account. Once a language is selected, it will be applied whenever the user logs in, and the application interface will automatically switch to the chosen language.

Edit User Details​

Click Edit to update user information, including:

  • Profile avatar
  • Name
  • Phone number
  • Company
  • Job title
  • Public profile
  • Tagline
  • Enable/disable DocumentId
Edit Personal information Edit profile

❌ Delete User (Admin Account)

Follow these steps to permanently delete an admin account from OpenSign.

Steps to Delete Your Account​

  1. Open Profile Menu – Click the profile menu and select Profile.
  2. Delete Account – Scroll to the bottom and click Delete Account. Confirm by selecting Yes.
  3. Confirm via Email – Open the deletion email and click Confirm Account Deletion.
  4. Send OTP – On the next page, click Send OTP.
  5. Enter OTP – Check your email for the OTP and enter it.
  6. Final Deletion – Click Delete Account. All records and documents will be permanently removed.

Cases When Account Deletion is Not Allowed​

  • Team Users Exist
    If you have team users added under your account, you must delete them first before deleting your own account.

  • Active Paid Plan
    If you have an active paid plan, you cannot delete your account directly.
    To proceed with account deletion, please contact support@opensignlabs.com for assistance.

If you need additional assistance setting up OpenSign APIs, feel free to contact our support team at support@opensignlabs.com.